@InCollection{Robak:2010,
author
=
"S.Robak",
title
=
"Business process modeling - method and tools",
pages
=
"58--65",
year
=
"2010",
booktitle
=
"Information systems in management IV ISBN: 9788375832174",
editor
=
"sc. ed. W. Karwowski, A. Orłowski",
publisher
=
"Wydaw. SGGW",
address
=
"Warszawa",
}